Apollo Cleaning Website Privacy Notice

 

This privacy policy describes how we will collect and use your personal data. Please read it carefully, and if you have any questions, please contact us at admin@apollocleaning.co.

 

 

Our Contact Details

 

Our site, www.apollocleaning.co, is owned and operated by Apollo Cleaning Services Ltd, a limited company registered in England under company number 01197218. Its registered address is Unit 7 Bourne Court, Southend Road, Woodford Green, Essex, IG8 8HD.

 

 

What Data We Collect and How?

 

We currently collect and process the following information:

 

• Identity data: name, title, job title

• Contact data: address, email address(es), telephone number, mobile phone number.

• Technical data: IP address, browser type and version, operating system.

 

 

How We Use Your Personal Data (and the legal basis for processing)

 

Most of the personal data we process is provided directly by you. Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing this information. The table below lists the processing purposes and the lawful basis.

Purpose for Processing | Legal Basis

To analyse visitor interactions with Our website | Consent

To manage the security of Our website | Legitimate Interests

To respond to enquiries received via Our website | Legitimate Interests

 

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Who do we share your data with?

 

We share your personal information with the following third parties (list all third-party recipients (including cloud service providers):

 

Recipient: Google Analytics

Activity Carried Out: To store and count page views

Location: Ireland

 

If any of your personal data is shared with a third party, as described above, we will ensure that it is handled safely and securely and in accordance with your rights, our obligations, and the third party’s obligations under the UK GDPR.

 

Your personal data may be transferred to a third party if we sell, transfer, or merge parts of our business or assets.  Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Privacy Notice.

 

 

Do we transfer your personal data outside of the United Kingdom?

 

We store some or all of your personal data in countries outside the UK, which are known as “third countries.” We will only store or transfer personal data in or to countries deemed to provide adequate protection for personal data.

 

 

How do we store your personal data?

 

The security of your personal data is essential to us, and to protect your data, we take several necessary measures, including the following:

 

• Limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality.

• Procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data), including notifying you and/or the Information Commissioner’s Office where we are legally required.

• We are Cyber Essentials certified (https://registry.blockmarktech.com/certificates/b41778e1-3f04-4d1f-af74-e85cc5425374/)

 

 

How long will we retain your personal data?

 

We will not keep your personal data any longer than necessary, and it will be kept for the following periods:

 

Type of Personal Data | Retention Period

Contact data and Identity data received in order to respond to an enquiry. | Two years

Technical data | One year

 

 

What are your Individual Rights?

 

Under data protection law, you have rights, including:

 

• The Right of Access.  You have the right to ask us for copies of your personal information.

• The Right to Rectification.  You have the right to ask us to rectify personal information you think is inaccurate.  You also have the right to ask us to complete information you think is incomplete.

• The Right to be Forgotten.  You can ask us to erase your personal information in certain circumstances.

• The Right to Restrict of Processing.  You have the right to ask us to restrict the processing of your personal data in certain circumstances.

• The Right to Object.  You have the right to object to the processing of your personal data in certain circumstances.

• The Right to Withdraw Consent.  If we rely on consent to process your personal data, you can withdraw that consent at any time.

• The Right to Portability.  You have the right to ask that we transfer the personal data you gave us to another organisation or to you in certain circumstances.

 

You are not required to pay any charge to exercise your rights.  If you make a request, we have one month to respond.

 

 

How to Complain

 

If you have any concerns about our use of your personal information, you can complain to us at [insert email address]. You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data. The ICO’s address is the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.  Alternatively, you can phone their helpline at 0303 123 1113 or complete an online form via the ICO website (https://www.ico.org.uk).

 

Date last reviewed: 19th May 2025